• Answers to Your Questions

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Whether you're a prospective customer or a returning client, our FAQ section aims to address your concerns and streamline your experience with our business.

 

If you can't find what you're looking for, don't hesitate to contact our dedicated support team for personalized assistance.

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How about your company's actual strength?

We are the professional manufacturer in turnstiles in China. We have more than 100 employees, a R&D group with 5 people, 1 HQ office and 3 branches. Factories and office buildings are 2000 square meters in total.

How about the quality of your products?

We are in the highest level of quality with the most competitive price. For example, we use international standard  China-Japan Baoxin stainless steel 304 stainless steel, Taiwan Minwei electric supplier, belt import from German,  clue import from America etc.

How about the lead time?

Normally we have stock for the hot sale models of standard products. Generally standard products need 7-10 working days.The customized products need 15-20 working days.

How long is your warranty period?

18 months. Life time spare parts.

How about your package?

Exported product: Wooden case package of Export exempted from inspection plus pearl wool and plastic wrap.
Domestic: Bubble wrap plus carton or pearl wool plus wooden packaging.

Are you ready? Start your customized intelligent access control solution.

We provide solutions for over 2000 smart access control projects

The experienced after-sales service team has leaded and implemented more than 2,000 projects. 

Combined with your on-site situation, we can provide detailed installation drawings, installation explanation videos, and voice or video connections to provide you with thoughtful and worry-free after-sales support services.

 

Start a project ⇣

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Let us be your trusted partner in driving success and achieving your objectives. Explore our comprehensive suite of services and take the first step towards unlocking your business's full potential today.

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LIDE team

Start your customized intelligent access control solution.

Your needs are our priority. Our dedicated team is ready to provide you with customized solutions.

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Answers to Your Questions

FAQ

FAQ
How about the lead time?

Normally we have stock for the hot sale models of standard products. Generally standard products need 7-10 working days.The customized products need 15-20 working days.

How about the quality of your products?

We are in the highest level of quality with the most competitive price. For example, we use international standard  China-Japan Baoxin stainless steel 304 stainless steel, Taiwan Minwei electric supplier, belt import from German,  clue import from America etc.

How long is your warranty period?

18 months. Life time spare parts.

How about your company's actual strength?

We are the professional manufacturer in turnstiles in China. We have more than 100 employees, a R&D group with 5 people, 1 HQ office and 3 branches. Factories and office buildings are 2000 square meters in total.

How about your package?

Exported product: Wooden case package of Export exempted from inspection plus pearl wool and plastic wrap.
Domestic: Bubble wrap plus carton or pearl wool plus wooden packaging.

Contact customer service